Customer Reviews

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User: feff59
Date: 07/21/2017 11:23 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Tom Sensenich Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Baierl Chevrolet
Salesman was helpful with the pre owned Ford Escape that we purchased. He answered all or our questions and knew about the car even though it was a Ford being purchased at a Chevy dealer.
User: Brad1963
Date: 07/18/2017 1:47 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Bob Erb Employee Rating: 5.0
Craig Hout Employee Rating: 5.0
John Henline Employee Rating: 5.0
Carter Klein Employee Rating: 5.0
John Carpenter Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Baierl Acura
All involved fair and professional throughout the purchase process and through to delivery. I have been a service customer for many years and they have continued to deliver good service along with improving features beneficial to customers
User: John
Date: 07/17/2017 2:10 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Dan Brannigan Employee Rating: 5.0
Lindsay Baierl Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  4 Star Review4 Star Review4 Star Review4 Star Review4 Star Review 5
Price:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Overall Score:  4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review 4.8

My Review of Baierl Honda
Dan Brannigan did a great job in locating the exact car and color we wanted. I would recommend Dan to anyone looking for a new or used car.
User: LindaLar63
Date: 07/15/2017 9:25 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Ken McCosby Employee Rating: 5.0
Bill Brown Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Baierl Acura
This is the third car that we have purchased from Ken McCosby...Our daughter referred him to us. Ken was not pushy (my pet peeve in purchasing a car). He was knowledgeable about all of the Acura models, helpful and courteous. We purchased a 2016 Acura TLX.
User: Jason Lee
Date: 07/15/2017 2:13 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Haston Lowman Employee Rating: N/A


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Baierl Honda
Wasn't looking forward to the car buying process. I went to a few different dealerships and felt a little yanked around--lots of fine print and the advertised numbers always seemed to balloon. My experience with Haston at Baierl was painless, straightforward and quick, turned what is often a frustrating experience into a smooth and uncomplicated one.
User: BespinBeatles
Date: 07/14/2017 11:34 AM

Reason For Visit: Service
Employee(s) Dealt With: Kayla Mitchell Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Baierl Subaru
Kayla was cheerful and friendly. She went over the recommendations for my 2014 Subaru Forester fully and didn't pressure me into any purchases. I hope she waits on me the next time I'm in.
User: stefmia101
Date: 07/13/2017 10:51 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Mike Suttor Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Baierl Honda
Mike is by far the best salesman I've ever encountered! I'm a 34 year old female who went looking for a used CRV without a man present. You'd be surprised by the biased, old fashioned way of thinking that is still attached to a woman buying a car. However, Mike did not make me feel "inferior" at all! He answered all my questions and gave me feedback, while not talking down to me. He went above and beyond to help me reach the payment per month I could afford for the car I really wanted. I didn't have to wait forever for him to get back to me during the car buying process like paperwork, appraisal of my trade in, etc.. He's the best!!!!!
User: Firsttimeacura
Date: 07/09/2017 7:15 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Bob Erb Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Baierl Acura
Fantastic experience with the dealership. Very simple and easy experience. No fuss. Asked them to have the lease documents ready and they had everything ready before I walked in. They even kept the car in the shade (in the service area) so that it wouldn't get wet in the rain. Overall a fantastic experience. I highly recommend them.
User: azinwv
Date: 07/07/2017 8:49 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Haston Lowman Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Baierl Honda
Haston, I wanted to write a note regarding my experience of purchasing my 2017 Honda h-rv from you. I searched the internet for the best deal, read all the reviews, and searched for which vehicle I thought had the options I wanted. When I found the vehicle, I came in to look at it and you showed me the vehicle and answered any questions I had. I felt very comfortable and completely relaxed. When I test drove the car with you, it was effortless and hassle free. You made the entire experience of purchasing my Honda, along with trading in my car, effortless. I felt no car sales pressure~ which I completely despise~ with you I felt like I had made a new friend, so I want to thank you again for your efforts and the great vehicle!!
User: fin533
Date: 07/06/2017 12:45 PM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Haston Lowman Employee Rating: 5.0
Aaron Catania Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Baierl Honda
I went to Baierl Honda on July 3, 2017, to look at the HR-V. I have owned Toyotas for years and have not been satisfied with my sales experiences or service experiences. What a difference at Baierl Honda!! Haston Lowman, sales, greeted me and my wife at the door (FYI - I am a woman) and interacted with us professionally and in a welcoming way. There was absolutely no high pressure sales technique used. Haston was knowledgeable about the vehicle and invited us to take a test drive. After the test drive (and loving the vehicle), we discussed a possible purchase with Haston who was able to provide us with information and numbers. He did not need to approach his manager multiple times (which has happened to me in the past with various promises made, constantly reviewed and then remade). He checked in with the manager once and provided us with a prospective deal that was excellent - including a superior trade-in deal. We then met with Aaron Catania in finance and again were more than pleased with his reception. Aaron was humorous, professional and made the entire process effortless and quick. We are sold on Baierl Honda - and I would highly recommend this dealership, Haston and Aaron without reservation.
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