Customer Reviews

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User: tenniswimgirl
Date: 09/15/2012 12:55 PM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Patrick Evans Employee Rating: N/A


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Baierl Toyota
Patrick Evans provides great customer service and is very fun to work with. We got off work at 5:30 pm on Friday evening and arrived at the dealership at 6 pm, which was closing time. Patrick kept it open just for us, was very patient, allowed us to test drive the vehicle we were interested in, and even hooked us up with some perks.
User: HamptonFam
Date: 09/08/2012 5:43 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Dan Nalley, Bob Baierl

Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  4 Star Review4 Star Review4 Star Review4 Star Review4 Star Review 5
Price:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Overall Score:  4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review 4.8

My Review of Baierl Toyota
After puting off buying vehicles as long as we could, we began perusing a few dealerships (leaning towards Toyota or Honda). We found the selection at Baierl Toyota superior and the prices reasonable, so we sent for online quotes for both a new car and the approximate value of trade-ins we had. Dan Nalley got back to us immediately. Over the following few days, we dealt with both Dan Nalley and Bob Baierl and ultimately bought two vehicles. Both Dan and Bob were terrific. In particular, Dan worked above and beyond by washing cars himself to get us out of there on time, and for helping to keep some extracurricular paperwork moving for us. A few days after the sale was completed, he promptly faxed us some papers that we requested. It was a very positive experience.
User: jpmcmichael
Date: 09/07/2012 8:10 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Patrick Evans Employee Rating: N/A


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Baierl Toyota
We have bought from Patrick before and really enjoyed the experience. Patrick is knowledgeable, friendly and has a no nonsense approach to sales that we liked. We will buy from Patrick again. On this occasion, we were helping our son buy his first truck. Patrick took the time necessary to make sure Robert understood the vehicle and was comfortable with his purchase. Well done Patrick!
User: allan.quackenbush.1
Date: 09/07/2012 6:45 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Stephanie DiCarlo

Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Baierl Toyota
Let me start by saying that I was an internet car sales manager for years so I can be a rough customer. I immediately asked to speak to the GM. A smiling and upbeat/energetic lady walked out and introduced herself. Her name is Stephanie DiCarlo. She treated me like I was her best customer from beginning to end. She still takes my calls personally and helps me with anything I need from accessories, sales to service. My first purchase was a 2012 Highlander Hybrid!. I liked my experience so much that I bought a new Prius V a few months later. THe salesman that delivered the car was Dan Nalley and he was exceptional too. He actually delivered the car to my house!!!. My wife never set foot in the dealership for either vehicle purchase! Dan not only brought it to our house at 9 at night(only time we were available) but he stayed well after 10 explaining everything to her. He could not have been more pleasant and patient!!! I give them the highest recommendation possible and suggest you look this team up the minute you arrive at their dealership!!. I feel so confident in them that I will actually post my name and cell number for anyone who would like to hear from me personally regarding our experience. Allan Quackenbush 412-969-1239. Don't go anywhere else, you will pay more money and will not be treated nearly as well. I was at a toyota dealership down the road and the experience was HIGH pressure and very UNCOMFORTABLE !!. MAKE IT EASY ON YOURSELF AND CALL EITHER OF THESE TWO!!!
User: Epeffer
Date: 09/07/2012 3:20 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Patrick Evans Employee Rating: N/A


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Baierl Toyota
Excellent customer service. Had my new car all ready when I came To pick it up and showed me everything. Polite sales person, didn't push you to get something. He found the exactly what I needed and got it for me.
User: chad.reinhard.96
Date: 09/07/2012 3:03 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Jerry Spear

Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Baierl Toyota
Just bought a highlander from Baierl Toyota in Mars, PA. This is actually the second car I have bought there. The staff is always friendly and knowledgable. Prices are the best and inventory is always good. Whether you are looking for new or used, I would definitely head to Baierl Toyota first.
User: tseabolt
Date: 09/07/2012 2:06 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Patrick Evans Employee Rating: N/A


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Baierl Toyota
I received wonderful service and follow up from both Patrick and Kristen. This convinced me to get a new Camry from Baierl last month. This is my 3rd car purchased at Baierl Toyota in the past 3 years.
User: deegeorge
Date: 09/06/2012 12:56 PM

Reason For Visit: Service
Employee(s) Dealt With: Patrick Evans Employee Rating: N/A


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Baierl Toyota
Patrick along with other employees have always been very courteous,friendly and professional. This is the third Prius we purchased, the second one that Patrick sold to us. We are very happy with Baierl Toyota and its employees.
User: rajivanand
Date: 09/06/2012 11:38 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Stephanie DiCarlo, Jerry Spear, Craig Beswick,

Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Baierl Toyota
I have bought may cars over the years and I can say that the folks at Baierl Toyota are the best in the business you can find anywhere. The dealership showed the utmost respect and courtesy to me at all times. I got the best price and they also got me the lowest possible financing via Toyota which beat the rates offered by the banks. They are friendly and I will recommend anyone to go in and see it for themselves. I wish other dealers could learn from the Baierl folks. Their service department is also very courteous and thoroughly professional.
User: Ohlsson
Date: 09/06/2012 9:13 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Patrick Evans Employee Rating: N/A


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  4 Star Review4 Star Review4 Star Review4 Star Review4 Star Review 5
Price:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Overall Score:  4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review 4.8

My Review of Baierl Toyota
I have purchased several vehicles from Baierl. I have always had a positive experience with this dealership. It doesn't matter if i'm dealing with sales or service they are top notch. If you are looking for a new Toyota anywhere close to Pittsburgh stop in and see Patrick Evans.
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