My Review of Baierl Toyota
Purchased a 2011 Toyota Sienna.
Terrific sales experience from start to end. Well treated, pricing was very fair on both the new purchase and trade in. Every employee we came in contact with was extremely helpful and friendly. Efficiently handled.
Did the whole deal in 3.5 hours on a Saturday, including test drive of the actual vehicle we were looking at, price negotiations on new car and trade in, car prep and documentation (including financing).
It probably helped that we had been fully researched and ready, as we come to the table knowing dealer pricing, exact vehicle availability, trade in value (we had that car ready to turn in/title in hand), financing rates through the captive dealer finance co, and what we were willing to go for on extended warranty. So it was mostly an exercise in meeting us at a comfortable place on the numbers, which they did perfectly, and executing the deal.
Came back a week later to get a few accessories added (had the choice of taking the car the first day or coming back, we chose the latter). Service team could not have been more polite or thorough. Car was washed and prepped like new again the second time around.
Only less that perfect experience was that the Navigation manual was not in with the materials provided when we took delivery. Not a huge deal, as they mailed it to us to save a trip back again (we are 25 miles away).