Customer Reviews

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User: KAA
Date: 01/26/2017 8:07 AM

Reason For Visit: Service
Employee(s) Dealt With: John in the Service Department

Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  0 Star Review0 Star Review0 Star Review0 Star Review0 Star Review 5
Price:  0
Overall Score:  4 Star Review4 Star Review4 Star Review4 Star Review 4

My Review of Baierl Subaru
I wanted to thank John in the service department for taking care of me during what seemed to be a tramatic situation. I was informed of some incorrect information from another mechanic and thought I was being taken advantage of. After a few phone calls regarding the situation I found out I was misinformed by this other mechanic. John was in fact correct and stayed calm and professional during my so called tantrum. Thank you John for everything you did and staying kind hearted.
User: Bethanynoelle
Date: 01/26/2017 3:57 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Haston Lowman Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Baierl Honda
Best car buying experience of my life!! It was like I was spending time with a friend instead of shopping for a new car. Haston was not only delightful to work with, but he was also highly informative. He insured that I had a thorough understanding of the car I was purchasing and the whole buying process. I will never buy a car from anyone other than Haston again, or anywhere other than Baierl Honda. I LOVEEEEEE my 2013 Honda Civic.
User: Dan & Zola
Date: 01/23/2017 2:32 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Art Morgan Employee Rating: 5.0
Mike Webster Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  4 Star Review4 Star Review4 Star Review4 Star Review4 Star Review 5
Price:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Overall Score:  4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review 4.8

My Review of Baierl Honda
We were not looking forward to a day-long ordeal when forced to replace both of our vehicles at the same time (one of which we knew we were under water on), but Art made the process very straightforward (even enjoyable, as strange as that may sound). He listened to what we needed and what we wanted, and we drove away happy with the end result.
User: Edith krom
Date: 01/21/2017 9:33 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: George Tanner Employee Rating: 5.0
Mike Webster Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  4 Star Review4 Star Review4 Star Review4 Star Review4 Star Review 5
Price:  4 Star Review4 Star Review4 Star Review4 Star Review 4
Overall Score:  4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review4.8 Star Review 4.8

My Review of Baierl Honda
We have purchased 3 cars now from George and have always been happy with the service. We have had good luck all 3 so far. We do recommend Honda and George Tanner.
User: Liz B.
Date: 01/18/2017 7:51 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Chuck Surman Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Baierl Honda
Chuck Surman at Baierl Honda is the best! He listens to his customers....and delivers. I am picky about the salespeople I deal with and do not like overbearing, know-it-all types. Chuck is so easy to relate to and he is pleasant and professional. You will leave feeling genuinely good about buying a vehicle from him. I couldn't be happier with my experience at Baierl Honda and with Chuck Surman.
User: ralph duckworth
Date: 01/16/2017 5:12 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: George Tanner Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review 4
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  3 Star Review3 Star Review3 Star Review3 Star Review3 Star Review 5
Price:  3 Star Review3 Star Review3 Star Review 3
Overall Score:  4.4 Star Review4.4 Star Review4.4 Star Review4.4 Star Review 4.4

My Review of Baierl Honda
George was very helpful in explaining the various models and options and in guiding me to the vehicle that was right for me. He went out of his way to expedite my time spent in the dealership with the paperwork and into my new CRV!
User: garyoakes
Date: 01/15/2017 10:33 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Patrick Dugan Employee Rating: 5.0
Kevin Covert Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Baierl Ford
Had a great experience dealing with Patrick Dugan is sales and, also, Kevin Covert in finance while purchasing a new 2017 Ford F-350 turbo diesel truck. Patrick went through all the electrical and mechanical details of this truck and helped us better understand how everything worked and operated. He really helped us feel comfortable with our purchase. I will definitely work with Patrick again when I look to purchase another vehicle. Kevin was a great help explaining all the details of the financial end of the deal. He also helped a lot in explaining the advantages of an extended warranty, which we are going to purchase. I would gladly work with both of these gentlemen and buy from this dealership again in the future.
User: grdhmll
Date: 01/14/2017 9:58 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Joe Martinkovich Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Baierl Honda
I spent a lot of time researching the vehicle I wanted and how much I wanted to pay for it. I worked with 3 Honda Dealerships during the sales process. Joe was aware I was shopping with multiple dealers and only asked that I give him last look for my business. Joe did not pressure me to make a quick decision. I appreciate Joe's approach to selling and I knew I wanted to do business with him if we could agree on the right terms. As an informed buyer I know I got the best deal through Joe. Not taking anything away from Baierl Honda (who are a great dealership), but it was Joe Martinkovich who closed the deal for me.
User: Erin
Date: 01/14/2017 5:41 AM

Reason For Visit: Sales (Used)
Employee(s) Dealt With: Haston Lowman Employee Rating: 5.0
Mike Webster Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Baierl Honda
I called Baierl and spoke with Haston. He answered my questions and scheduled an appointment for me to come in. He was very friendly and helpful! This was my 3rd car buying experience and by far the best one I've had. He is patient, friendly, and trustworthy. I highly recommend talking to him if you're looking to buy a Honda. Mike in financing was friendly, helpful, and awesome as well!
User: gina calfo
Date: 01/10/2017 11:36 AM

Reason For Visit: Sales (New)
Employee(s) Dealt With: Ken McCosby Employee Rating: 5.0


Customer Service:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Quality of Work:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Friendliness:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Experience:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Price:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5
Overall Score:  5 Star Review5 Star Review5 Star Review5 Star Review5 Star Review 5

My Review of Baierl Acura
This place is organized and efficient. They do not get pushy and help get you in a vehicle of choice. Ken was a pleasure to deal with. We leased the Acura rdx. We will be back to deal again as long as the vehicle is what we think it will be. Thanks baier Acura for being professional and courteous.
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